Client service is the central vital factor in effective relationships between the laboratory and its clients. Our one goal is to determine how we can improve our services. Whenever a problem is identified, ABC Laboratories strives to resolve the issues in a timely and professional manner. Our key is to act responsibly and appropriately to prevent a re occurrence of the problem. Moreover, ABC Laboratories continues to support continuing education for our clients. Marketing brochures, updated bulletins, and information dissemination materials are and distributed regularly to our clients.